Managers have special opportunities and responsibilities regarding employee use of the EAP. Reviewing these materials from CIGNA will help you:

• Understand the services available to managers through your EAP
• Learn how to use the EAP as a management tool
• Learn the steps to successfully refer troubled employees to the EAP
• Avoid falling into the “enabling trap”
  
• CIGNA Manager Orientation 
• EAP Managers’ Guide (pdf)